Rigorously Tested
We do not want a customer buying from vague filter claims. Before a paid agreement, the recommended system should be tied to product documentation, certification evidence, and the exact claims it can support.
Certification evidence
We review product-specific certification records and performance documents before a final quote uses a contaminant-reduction claim.
No generic promises
A quote should connect the recommended system, model, media, and installation context to the claims shown to the customer.
Written quote boundary
The final customer agreement is where equipment, warranty, service, certification evidence, and cancellation terms need to be clear.
These are the claim areas we expect to verify against the actual product and system configuration before a customer approves a quote.
| Contaminant | Evidence needed | Quote rule |
|---|---|---|
| Lead | NSF/ANSI 53 or matching product documentation | Verify by SKU |
| PFOA / PFOS | NSF/ANSI 53 or 58 PFAS claim | Verify by SKU |
| Chlorine taste and odor | NSF/ANSI 42 | Verify by SKU |
| Mercury | NSF/ANSI 53 or matching product documentation | Verify by SKU |
| VOCs | NSF/ANSI 53 or matching product documentation | Verify by SKU |
| Cysts | NSF/ANSI 53 or matching product documentation | Verify by SKU |
| Particulates | NSF/ANSI 42 class claim | Verify by SKU |
| Chloramine | Product-specific claim | Verify by SKU |
The quote path starts with the water report and home-fit check, then connects the recommendation to product-specific evidence.
If a claim depends on a certification, model, media, flow rate, or maintenance schedule, that context belongs in the written quote.
If we cannot support a claim for the exact system, the quote should not use that claim.
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